酒店面试常见问题_酒店面试一般会问什么
在酒店参见面试中,有哪些面试常见的问题呢?面试者提前了解面试题目很有必要,那么你做好面试准备了吗?下面小编已经为你们整理了酒店面试常见问题,一起来看看吧。
酒店面试常见问题一
一、为什么选择酒店这个行业?
解释:意思让你回答对酒店的相关认知,你不认知这个行业,你就会选择这个行业?而你的认知的多或少反映出你在作出选择时的头脑清晰度。
回答:酒店是最能体现个性化、人情化服务的一个综合场所,它不仅要求职工需要一定的职能技巧,更要求职工具备接人待物应有的心态,我认为我在酒店行业会更加锻炼自己。
二、为什么离开原来的公司?为什么辞去原来的工作?
解释:他想了解你对原先公司的看法,和离职的原因,是否因为个人工作不好被公司开除?是否因为和上级关系不和被公司开除?
回答:原先的公司是XX样的一个公司,公司的福利待遇都相当不错,我在公司已任职二年之久,离开公司我也挺怀念的,但我一直想圆我的大学梦,所以不得不在去年七月份辞去工作去读书去了。(理由可以很多,但要选择一些物理性的原因,而非自身与公司之间的原因)
三、为什么选择本酒店工作(注:5星级)?
解释:对酒店有何认识?对本工作有何认识。
回答:贵酒店是XX省口碑最好的一家酒店之一,对贵酒店的工作环境及员工形像素质让我向往,我好想在这样的酒店环境里充分的锻炼自己,看到酒店招聘有我适合的工作,我不可以失去这么好的机会。
四、在本酒店的目标是什么?
解释:即想问你在酒店里你有什么样的发展计划。想优化自己到何种程度,不要讲些客人就是上帝什么空洞的话,那些书本上有,给人不真实。
回答:我觉得我的语言沟通能力仍欠缺,我要克服自己,提高自己能力,弥补自身不足,当然,我的愿望是能够做一名合格的前厅管理者,我会朝这个方面努力的。
酒店面试常见问题二
1、Have you ever been to Singapore or any other countries?
你曾经去过新加坡或其他的国家吗?
—No, I haven’t./ Yes, I have been to Japan for 3 years.
没有。/ 是的,我曾经去过日本三年。
2、Why do you want to go to Singapore?
你为什么去新加坡?
First, Singapore is a beautiful(漂亮的), clean(干净的), and developed(发达的) garden city(花园城市), I like it very much. Second, I can accumulate(积累) some abroad working experience(国外工作经验), so it is very useful for my future(未来). Third, the most important reason is that I can earn more money(挣钱) there.
3、Do you have any working experience? / What have you work as before?
你有工作经验吗?/ 你之前是做什么工作的?
I work Luoyang hotel as a waitress now. Luoyang hotel is a three-star hotel(三星级酒店) with beverage, guest rooms and entertainment(集餐饮、娱乐、客房为一体).
4、What’s your mainly duties?/ What’s your job scope in your past job?/ What do you do there?
你的工作职责是什么?
My mainly duties are doing preparation work before dinner(做餐前的准备工作), like setting table(摆台), cleaning the dinning environment(清洁就餐环境). Receiving guests(迎宾), guiding them to their seats(引座), ordering food(点餐) and introducing specialties(介绍特色菜品), serving(上菜) and closing accounts(结账). Moverover, I will providing good service during dinner time, including pouring teas and wines(斟茶倒酒), changing dishes(更换骨碟) so as to satisfied with the cusomers(让顾客满意).
5、How do you serve the customer normally?/ Treat me like a customer, how would you serve me?
通常你会怎样的方式去服务你的客人?/ 假如我是客人,你会以怎样的方式招待我?
First, welcome(欢迎) the guests to our hotel warmly(热情的) and guide them to their seats(引座). Then take orders(点餐), including ordering food and introducing specialties(介绍特色菜品). And I will providing good service(提供优质的服务) for them during dinner time. Next, help guests to pay for the bill(结账). Finally, I will say thank you for your coming, see you next time/again(欢迎下次光临).
6、What are your favorite food/ drink?
你最喜欢的食物/ 饮料是什么?
I like eating vegetables(蔬菜), meat(beef, pork, mutton), rice, bread, milk, coffee, coco-cola(可口可乐), seven-up(七喜), ice-cream(冰激淋), hamburger(汉堡), fried-chicken(炸鸡), egg, and fruits, etc.
7、What’s the specialties in your hotel?
你们酒店的特色菜是什么?
Braised prawns, fruit salads, and sea food and so on.
油焖大虾、水果沙拉、海鲜等等。
酒店面试常见问题三
1、 能用英语自我介绍吗?
Could you introduce yourself in English?
2、 您是如何培训本部门员工的?
How do you train the staff of your department?
3、 如果酒店正式录取您,您上班第一件事是做什么?
If you are employ by the hotel , what will you do firstly?
4、 请画出西餐banquet流程图。
please illustrate the procedure of western restaurant banquet。
5、 您如何理解服务行业的“服务意识”?
How do you comprehend the “service consciousness” of service trade?
6、 您是如何理解职业道德的?
How do you perceive the morality of career?
7、 请举例您在工作中遇到的几件困难,而您是如何克服的?
Could you list some difficulties during your work? And how did you conquer them?
8、 您对您以前的直属领导有何看法?
How do you like your senior leader who led you directly before?
12、 你的期望待遇是什么?
What kind of treatment do you expect?
14、 请你用英文介绍目前服务的公司。
Could you introduce the company which you are serving in English?
15、 如果我酒店雇用你,你觉得可以为部门带来什么样的贡献?
What could you make a contribution to our hotel if you are employed by our hotel?
17、 你是怎么知道我们招聘酒店前台接待这个职位的呢?
How do you know the message that we have this vacancy?
18、 除了工资,还有什么福利最吸引你?
Besides the salary, what welfare attract you mostly?
19、 你参加过什么业余活动?
What amateur activities have you ever taken part in ?
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